Directed by: Nick Cassavetes
Starring: Denzel Washington, Anne Heche, James Woods, Shawn Hatosy, Kimberly Elise, Robert Duvall, Ray Liotta, Ethan Suplee, Daniel E. Smith, Kevin Connolly
John Q. Archibald (Washington) is a working man whose healthy pre-teen son collapses at a Little League game. The doctors grimly tell John and his wife (Elise) that the boy's heart is three times too large and will need a transplant or die. John's insurance at work changed and he has no way to pay out-of-pocket for the exorbitant costs. John is soon fed up with the cold bureaucracy of insurance and the hospital and takes matters into his own hands by taking hostages at the hospital emergency room with one demand: Put his son at the top of the list to receive a new heart.
Robert Duvall plays the hostage negotiator caught between city politics and his desire to have John release the hostages unharmed. Ray Liotta is the publicity-conscious police chief. James Woods is the heart surgeon caught between insurance regulations and his Hippocratic oath. Anne Heche is the cold hospital bureaucrat who keeps her eye on the bottom line. This is quite a cast while the movie itself brings back memories of Dog Day Afternoon and The Negotiator, both of which were better than John Q.
We know John's son won't die because that ending would simply be too sad. John couldn't be allowed to walk free after taking hostages (if he avoids being shot). There isn't a lot of suspense and the story can only end one day. The ending is as happy as can be under the circumstances, and Washington does his best to infuse sympathy into John. Many would surely understand the frustration with the health insurance and healthcare systems. But John Q. never truly gains stream because its conclusion is inevitable and we witness A-list actors trudging through average material.